What Our Customers Say:

“ I think you guys are wonderful!  I’m telling everyone around town about your telephone & Internet service.  Also, I really like when I call your office, there’s always a live person to talk to during business hours, not a recording.  Everyone is wonderful!” Harry K. of Syracuse, NY

“Fast Install, Great Service, Can’t Wait for T.V.!”   J. Bosco of Syracuse, NY

"The service that has been provided is very good and when there is a problem you guys are very quick to respond and fix that problem keep up the good service.” Christina S. of Syracuse, NY

“Just sending this email to let you know how much I enjoy your internet service. So glad I switched.”  J. Wilkins of Syracuse, NY

“Working Great and the two gentlemen that came the other day, Jeff & Jim were wonderful.  You have a great couple of guys working for you. Boy I am going to be permanent fixture in your company”.   Ida S. of Syracuse, NY

“Having been a New Visions customer for over six months, I can honestly say that my family and I are very pleased with the service.
     We previously had Verizon for phone service and Time Warner Road Runner for computer service. With Verizon we were paying approximately $53 a month which did not include long distance. With New Visions phone service we now pay half that amount including long distance. Our computer service cost is also much less than Time Warner. We're able to plug our other computers into any house outlet. They run much faster now with no freezing or disconnecting problems. 
      We are not very computer savvy but the New Visions staff has always been very helpful and always accessible. I have spoken to Jennifer many times. She is always cordial and follows up on any assistance. Jim and Jeff did the installations. I felt very safe with them in our house. They were both very knowledgeable and professional.
     We have recommended New Visions to our neighbors and friends and would highly recommend their service to anyone contemplating making the change.”   K. Ciereck of Syracuse, NY

“New Visions:  I am very pleased with my phone and internet service.  I have saved a good amount of money each month by switching.  I also really like the fact that when I call for something I talk with a real person and they are always very friendly and helpful.  Keep up the good work.”  C.  Anthony of Syracuse, NY

“Hi there!  I am sending u this e-mail letting you know how this service has been to me.  I am saying I have had the best customer service and technical help possible.  I have been treated with respect, and never felt blown off.  I don't ever want to change my service with new visions telephone and internet.  New Visions has changed my life in a positive way.  Keep up the good work!”   S. Chrysler of Syracuse, NY

“I used to have road runner, and now I have New Visions and prefer New Visions more.  They are much nicer people to deal with.” Fay L. of Syracuse, NY

“Very pleased with service!  I have Blink Internet & Phone.  Your technician Jeff came over twice to help me with my computer, and he was very helpful.  I was very happy with him!” Mary M. of Syracuse, NY

“We have had New Visions for a little over a month now and have nothing but good things to say. Download speeds are much faster than I expected and we are also able to use it for online gaming with no hesitations. I am very pleased with the service. Thanks!”   Kristen B. of Syracuse, NY

• Staff and techs are very helpful and knowledgeable  •  Techs come out quickly to resolve any issues  •  I really love the voice messages being sent to my email  •  Love the feature where I can transfer my home phone to my cell phone while out  • Jennifer has been very accommodating…”Terry S. of Syracuse, NY 

" I enjoy New Vision’s a lot better than Time Warner; the pricing is awesome and the service I get from New Vision’s employees ……are Great ! “  Terry W. of Syracuse, NY
NEW:   “I've been real happy with the speed of the service for the internet and even happier with the phone service. I had a problem one weekend and had a repairman at my house in one hour at night. I was amazed and quite pleased! Can't wait for the television to start up!”  C. Connors of Syracuse, NY

"What a step up Blink Service is from our old internet provider, broadband over powerline is absolutely impressive" Bob S, Solvay, NY


"Thanks for all your help and that goes for the technician who did the install today. Everyone's been very helpful and courteous."A. DeStefano of Solvay, NY


"Finally, lightning fast internet at a very affordable price with real customer service....its about time....." Bob P. of Solvay, NY

"New Visions Staff and professionalism is what most service providers hope to achieve and the one's I have had have never come close to the way New Visions has treated me. Since I signed on with New Visions I have been impressed with the office team, the installation staff, and especially with Roy - who is to me the personification of excellent customer service." "Hope all continues to go well for your team."M. Carey of Solvay, NY

"Years ago I heard about New Visions coming to the area, and was excited. When it was time to be installed I was apprehensive that the service wasn't going to be up to par, as I did not know anybody who made the switch. I decided to give it a try, and am so glad I did. I had Road Runner in the past. The customer service is great. During a recent power outage the company automatically rebooted the system immediately, without any communication on my end. I am going to take advantage of all New Visions has to offer, and sign up for the phone deal too. I am very pleased, and really like the online bill notifications. I am definitely telling my friends that can take advantage of this service."Truly, Wendy K. of Solvay

"I have to say the entire process was alot easier/faster than other services. Between the fast set up time, friendliness of staff, incredibly fast connection, and great prices, I couldnt ask for anything more. Thank you New Visions Team!" Jessica G. of Syracuse, NY

"Your customer service is very excellent with calling back when having questions or concerns. Very pleasant to deal with."Melissa R of Syracuse, NY

"We had been using Road Runner for several years and didn't think anything could be as fast. However, once RR decided to increase our monthly cost to over $50, we knew we needed to find something else. We heard from a few people that New Visions was just as good and much less expensive, so we made the call to switch. From the phone call to the installation, we had no problems at all. Everyone was very informative and the customer service was excellent! We use our Internet every day and it is just as fast if not faster than RR. We couldn't be happier! " David ,Melissa and Madison C. of Solvay

Recently went from dial up to New Vision. Love it. Because of a problem created by a family member, we needed help. The problem solver sent by New Visions was tremendous. Polite and a real "whiz". Mary M. of Solvay

I am very pleased with the high-speed service I'm getting from Blink. The entire staff has been extremely helpful in getting me started, from the technician who installed the hardware to the office staff who made all the arrangements. I'm also very impressed that this company is involved in the community it is serving. Blink donated to our local food bank during this holiday season! And, when I asked about setting up a website for my church, they said to give them a call when I'm ready, and they'll be there to help. Carol R. of Syracuse

I CAN'T BELIEVE HOW FAST I WAS HOOKED UP,AND THE COURTSY OF THEIR WORKERS WAS FANTASTIC. I WOULD STRONGLY RECOMMEND THEM TO ANY ONE. I DON'T KNOW WHY I WAITED SO LONG TO HOOK UP. RICH L. IN LAKELAND

'I just can't get over how quick my surfing has become since I went to New Visions, I have tried dial up, then I went to DSL and now I am truly getting the service I require plus more............at work I use 'those other guys' you know those commercials that promise you alot that you always see on the TV and you know what, I think they spend more on advertising then on upgrades because my home pc surfs faster then my work pc with 'those other guys service' Try New Visions, once your there you won't need to switch again' Mike C. Solvay

I am so pleased with my service. The people are friendly, especially Lisa. She is the greatest. She takes care of me every time I call. Everyone I have come in contact with has been very nice. I would recommend New Visions to everyone! It is a great service, and the people are super nice. I am so happy I chose to go with this company. If you have a problem they are there quick to respond. They always give it their best, and are all around the greatest. Thank you for the best service and people. Lynn W. of Solvay

Hi, We are so pleased with our Blink access to the internet. It is fast, at top speed & something new for us since our last access was dial up! We had known for 4-5 years that New Visions was coming to our area, so we stayed with the very slow dial up waiting for your services. Didn't like the wait, but we are so happy with the results! Thank you, Judy R. of Syracuse

Hello New Vision, I have been with you for 2 months now and the services i have received have been Great!! I call and someone helps me at once and the problem gets fixed!! I have no complaints at all!! You have wonderful servies and Happy Employes always kind and friendly!! I am very satisfied with New Vision and would recommend your servies! Thanks -So Much ! Happy Customer K. Hazlewood of Syracuse New York

I am very happy with your service & looking forward to the telephone service. Thank You - D. Hinman of Lakeland.